Cracked Screen? Here Are the Best Phone Repair Options for You
Dropping your phone is a universal experience. Whether it’s a cracked screen, a battery that dies before lunch, or a phone that suddenly forgets how to connect to Wi-Fi, you’re faced with a tough decision: repair or replace? The good news is that modern phone repairs are faster and more affordable than you might think—and there are more options than ever for both iPhone and Android users.
Repairing your phone instead of replacing it can save money, reduce e-waste, and extend the life of a device that still has plenty of life left in it. But not all repair paths are created equal. The right choice depends on the damage, your budget, and how quickly you need your device back in your hands.
Manufacturer Repairs (Apple and Android OEMs)
If you’re looking for quality assurance and official parts, going straight to the manufacturer is usually your safest bet. Apple offers repairs through Apple Stores, certified repair partners, and their Mail-In Repair Program. If your device is under warranty or you have AppleCare+, this can be an affordable and streamlined option.
For Android users, the path is slightly more varied. Samsung, Google, and other major brands offer similar manufacturer-backed repair programs, often in partnership with authorized service providers like uBreakiFix (now owned by Asurion). These repairs use official parts and usually come with a warranty, but can be pricey if you’re out of coverage.
Third-Party Repair Shops
Local and national third-party repair shops can be a fast and cost-effective solution. Many offer same-day service for common fixes like screen replacements, battery swaps, and charging port repairs. Prices tend to be lower than manufacturer services, and some offer warranties on their work.
The trade-off? Not all shops use original equipment manufacturer (OEM) parts. That doesn’t always mean bad quality—but it’s worth asking what they’re using before handing over your phone. If you have a newer phone or care about keeping your warranty intact, this might not be your first choice.
DIY Repair Kits
For the bold and tech-savvy, DIY repair kits are widely available online and can be surprisingly effective for straightforward repairs. Websites like iFixit offer step-by-step guides and sell kits that include tools, replacement parts, and all the micro screws you didn’t know existed.
This option is best for older phones or when you’re comfortable with risk. It’s cheaper upfront but can void your warranty or worsen the damage if you’re not careful. Proceed only if you’re confident—and have a quiet space to work where you won’t lose a screw under the couch.
Phone Insurance and Protection Plans
If you have an extended warranty or device protection plan—through your carrier, manufacturer, or a third-party service like Asurion—check your coverage before paying out of pocket. These plans often cover accidental damage, though you’ll likely pay a deductible.
Keep in mind that claims can take time, and you may receive a refurbished replacement instead of a repair. But if you’re already paying for coverage, it’s worth seeing what it includes before heading to a repair shop.
Trade It In and Upgrade
Sometimes, repair just isn’t worth it. If your phone has major hardware damage or is several years old, you may be better off putting that repair money toward a newer model. Trade-in programs—through carriers, retailers, and platforms like BuckUp—can offer quick cash or credit, even for damaged phones.
It’s an especially good move if repair costs exceed the phone’s resale value. You can even sell the damaged phone outright and put the funds toward your next upgrade.